Privacy Policy

Last Updated: 5/21/24

Energy Exteriors NW (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://energyexteriorsnw.com, use our services, or interact with us in other ways. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Identification Information: Name, email address, phone number, and other contact details.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Information

We use different methods to collect data from and about you including:

  • Direct interactions: You may provide us with your identity, contact, and financial data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
  • Automated technologies or interactions: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this data by using cookies, server logs, and other similar technologies.
  • Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources.

3. How We Use Your Information

We use the information we collect in the following ways:

  • To provide, operate, and maintain our website and services.
  • To improve, personalize, and expand our website and services.
  • To understand and analyze how you use our website and services.
  • To develop new products, services, features, and functionality.
  • To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
  • To process your transactions and manage your orders.
  • To send you emails.
  • To find and prevent fraud.
  • To comply with legal obligations.

4. Sharing Your Information

We do not share your personal data with third parties except in the following circumstances:

  • With service providers who help us operate our business, such as website hosting, data analysis, payment processing, and customer service.
  • When we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Energy Exteriors NW, our customers, or others.
  • In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • To comply with a legal obligation.

5. Data Security

We use appropriate technical and organizational measures to protect the personal data that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal data.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our contact details provided below.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

10. Contact Form

By submitting our contact form, you agree to Energy Exteriors NW, LLC’s Privacy Policy. You consent to receive phone calls and SMS messages from Energy Exteriors NW, LLC to provide updates on your order and inquiries. Message frequency depends on your activity. You may opt-out by texting “STOP”. Message and data rates may apply.